Frequently Asked Questions

HotelChatAI is an AI-powered chatbot and automation platform designed for hotels to improve guest experience, streamline operations, and boost efficiency. It includes 24/7 customer support, booking integration, and multilingual capabilities.

Most hotels can be up and running within a few days. Our onboarding process is simple and our team will guide you every step of the way. You can start with a free 14-day trial to test all features.

Yes! HotelChatAI integrates seamlessly with major PMS systems, booking engines, and messaging platforms like LINE, Facebook Messenger, and Instagram. We support real-time availability sync and automated booking processes.

Absolutely. Our chatbot supports multiple languages including English, Spanish, French, German, Japanese, Korean, Chinese, and Thai to serve guests from around the world effectively.

Yes, you can fully customize the chatbot's responses, appearance, personality, and even add your own knowledge base for unique guest experiences. Match your hotel's brand voice and style completely.

We offer 24/7 technical support, a dedicated account manager, comprehensive training materials, and regular check-ins to ensure your success with HotelChatAI. Our team is always here to help.

The 14-day free trial includes full access to all features: AI chatbot, booking engine, social media integrations, analytics dashboard, and dedicated support. No credit card required to start.

Our pricing is based on the size of your hotel and the features you need. We offer flexible plans for single hotels, small chains, and large hotel groups. Contact us for a custom quote tailored to your specific requirements.