Last Updated: January 1, 2024
Welcome to Hotel Chat AI ("we," "our," or "us"). These Terms of Service ("Terms") govern your access to and use of our website, products, and services (collectively, the "Services").
By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Services.
Our Services provide AI-powered chat functionality for hotels to integrate into their websites, enabling automated responses to customer inquiries.
You agree to use our Services only for lawful purposes and in accordance with these Terms. You are prohibited from:
To use certain features of our Services, you may need to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
You agree to provide accurate and complete information when creating an account and to update your information as necessary to keep it accurate and current.
Our Privacy Policy describes how we handle the information you provide to us when you use our Services. By using our Services, you consent to our collection, use, and sharing of information as described in our Privacy Policy.
Please review our Privacy Policy to understand our practices.
The Services and all of its contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) are owned by us, our licensors, or other providers and are protected by copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.
These Terms do not grant you any rights to use our trademarks, logos, domain names, or other brand features.
Some of our Services are offered on a subscription basis. By subscribing to our Services, you agree to pay the applicable fees as they become due.
All payments are non-refundable except as expressly provided in these Terms or as required by applicable law.
We may change our fees and payment structure at any time. If we make a change to the fees or payment structure, we will provide notice of the change on our website or by email, at our discretion.
We may terminate or suspend your access to all or part of our Services, without prior notice or liability, for any reason, including if you breach these Terms.
Upon termination, your right to use the Services will immediately cease.
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE SERVICES OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL WE BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES, OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA, OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE SERVICES.
We may revise these Terms from time to time. The most current version will always be posted on our website. By continuing to access or use our Services after those revisions become effective, you agree to be bound by the revised Terms.
If you have any questions about these Terms, please contact us at support@hotelchatai.com.